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Need to exchange or return something?
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Please send your message via this form
You can also:
Email: email@example.com, or
Phone: 01628 302301
We're a small family business with no army of customer service people. We handle emails, Facebook messages and calls 9-5 weekdays, and even during these hours are often unable to answer phone calls immediately. Please preferably email or use Messenger, or if necessary leave us a phone message, and we'll get back to you as soon as we're able. Bear with us if sometimes we don't respond as quickly as you expect.
We don't have a fixed shop, and for now have suspended trading at major shows & events. We and our stock are based near Marlow, South Bucks.
If you need to return a purchase or testers to us, please see "Returns" here.
Our administrative address and registered office for correspondence including accounts, etc. (but NOT for returns) is Shadow Horse, 5 Pound Lane, Marlow SL7 2AE
Shadow Horse is the trading name of Shadow Horse Partners, LLP, registered in England no OC366494. VAT number (GB) 119 5210 34