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Need to exchange or return something?
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Please send your message via this form
You can also:
Email: email@example.com, or
Phone: 01628 302301
We are a small family business and don't have an army of customer service people. We handle emails and calls during office hours, 9-5 weekdays. Outside these hours please email or leave a message. Please bear with us if we don't respond as quickly as you expect - we get lots of messages via email, voicemail and Facebook, and deal with them as quickly as we are able.
We don't have a fixed shop, but here's a list of the shows & events where you'll find our trade stand.
If you need to return a purchase or testers to us, please see "Returns" on this page.
Our administrative address and Registered Office for correspondence including accounts, etc. (but NOT for returns) is Shadow Horse, 7 Old Park Avenue, London SW12 8RH.
Shadow Horse is the trading name of Shadow Horse Partners, LLP, registered in England no OC366494. VAT number (GB) 119 5210 34