Fenwick testers (Try before you buy)


We have 'tester' versions of several of Fleeceworks' products that you can try out for fit and effectiveness before buying. Here's how it works:

Requesting a tester: All our Fleeceworks testers are listed in the drop-down box above: just select and order one via this page as you would a normal product. You pay the same price as for a new one; this acts as a deposit towards return of the tester.  If you decide to buy, return the tester and we'll send out the product you want. If you decide not to buy, return the tester and we'll refund the full amount paid less a £20 charge. Please note that the tester service is only available to UK-based customers.

"Out of stock" message: If the message "Out of stock but can be ordered", appears, it means the tester is currently out for use by someone else.  We'll send it to you as soon as it's returned.  (If you contact us we can give you an estimate of when we expect it back). 

Prompt return in good condition: Please return testers within 2 weeks and in good condition so they are available to others. As with a bit bank, if testers aren't returned within a month or are seriously damaged, we will not accept their return and will retain the full amount paid.

Please do not wash any Fleeceworks tester - particularly sheepskin - before returning.  Like any fine sheepskin, Fleeceworks sheepskin needs washing with the right cleaning methods (see our Fleeceworks sheepskin care instructions)

Returns should be sent to:

Shadow Horse
25 Glade Road
Marlow, Bucks SL7 1EA

Please pack them securely to prevent damage and use a tracked or "signed for" service, appropriately insured: we can't take responsibility for returned testers that are lost in transit.  We recommend the use of Royal Mail - please DO NOT use My Hermes, as we have had several poor experiences with them. 

By ordering testers you are accepting the above terms & conditions.