Contact us

Have a question or want advice?

Need to exchange or return something?

Want to give us feedback?

Please send your message via this form

You can also:

Email:, or

Phone: 01628 302301 


Our hours

We are a small family business and don't have an army of customer service people. We handle emails and calls during office hours, 9-5 weekdays.  Outside these hours please email or leave a message. Bear with us if we don't respond as quickly as you expect - we get lots of messages via email, voicemail and Facebook, and deal with them as quickly as we are able. 

Our locations 

We don't have a fixed shop, but here's a list of the shows & events where you'll find our trade stand.

If you need to return a purchase or testers to us, please see "Returns" here.

Our administrative address and registered office for correspondence including accounts, etc. (but NOT for returns) is Shadow Horse, 5 Pound Lane, Marlow SL7 2AE  


Shadow Horse is the trading name of Shadow Horse Partners, LLP, registered in England no OC366494. VAT number  (GB) 119 5210 34